We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Bestoolshere (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://bestoolshere.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
20 Jul 2020 01:52
Everything is ok. Thnx!
20 Jul 2020 01:45
This is actually one of the best, if not the finest deals of thiskind I have ever had the thrill to use. I think it is a good purchase. It was handed over prior to what was it was predicted and saved me a lot of hassle, since I needed it without delay. I was really delighted with the customer service. I appreciate itself, have not observed any factors tobe unhappy about. truly recommend.
18 Jul 2020 02:12
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
13 Jul 2020 05:36
not tested yet, but looks great, thanks!
13 Jul 2020 01:28
Low cost is something i was searching for quite a long time. this place really made my dream come true
12 Jul 2020 12:04
you won't be disappointed. it's really a good one
12 Jul 2020 02:26
Even when it's not discounted, represents the perfect value for money
11 Jul 2020 12:42
that's a bargain! looks perfectly
11 Jul 2020 05:27
I had no idea where can I buy until I stumbled upon this store. Great job!
9 Jul 2020 12:00
It came around the estimated time what was okay. Quality of product fully matches the description. Thank you!
9 Jul 2020 08:14
is a great purchase. I'm glad I bought it here.
9 Jul 2020 05:36
I strongly believe that the best online is available in this very shop. I seriously tried looking it up elsewhere, but failed
7 Jul 2020 12:41
totally conforms to the description
6 Jul 2020 02:36
another great order of ! no problems
5 Jul 2020 01:15
just perfect! I like it! Thanks!
4 Jul 2020 01:07
looks exactly like the pic, no worries!
3 Jul 2020 12:04
Such a low cost is a good buy, i liked the store a lot
3 Jul 2020 12:00
very, very good one! thanks for my !
2 Jul 2020 12:02
looks damn cool!! LOVE IT! thanks to store!
1 Jul 2020 06:43
Discounted is a true bargain. thanks to the seller!
30 Jun 2020 05:24
Good quality and fast delivery. Recommend this store.
30 Jun 2020 02:37
29 Jun 2020 12:03
I was wondering where to buy online, and thankfully found this store!