We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Bestoolshere (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://bestoolshere.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything very well made and very well designed. recommend!
13 Jul 2020 04:16
Very good , thank you
11 Jul 2020 12:09
It's not even necessary to compare with other offers - it's the top quality
11 Jul 2020 01:57
reviews show that it's a nice item, and the seller is also awesome
10 Jul 2020 06:32
This is a really inexpensive , the store offers are great
9 Jul 2020 06:37
I can't depict how gratified I am! I repeatedly study the reviews before obtaining stuff online, and this one has such super reviews I couldn-t drop it. It-s exceptionally admirable, the photograph doesn-t do it justice. I-ve got a lot of compliments for it. It is incredibly excellently made and exceptionally worth the tiny price I paid for it. putting it the other way round, it is a striking find.
7 Jul 2020 12:11
It was awesome to get online on such favorable terms
7 Jul 2020 01:08
6 Jul 2020 01:04
I really liked the , very nice quality and fast delivery
5 Jul 2020 12:44
It took me some time to find a for such a modest price. Thanks to the seller!
4 Jul 2020 12:04
arrived within 2 weeks on perfect condition. Great store. Highly recommend!
4 Jul 2020 01:56
safely packaged , respect to the store
30 Jun 2020 04:17
discount is a good offer available in this webstore
29 Jun 2020 09:11
no reasons to be disappointed. is awesome!
27 Jun 2020 12:00
came in great condition and as picture, the shipping time was ok arrived as promised
25 Jun 2020 12:13
Looks exactly like on the picture.
25 Jun 2020 08:11
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!